Reliable access to critical medicines – when your patients need it most

We help hospitals and physicians secure unlicensed medicines and manage drug shortages across the EU.
Request Medicine

Our Services

Import of Unlicensed Medicines

Access to Unregistered Medicines (Named-Patient or Compassionate Use)

We support healthcare professionals by sourcing life-saving medicines that are not authorized in the local market. We manage the entire process — from physician request and regulatory approval to delivery.

Use cases:
  • Oncology and rare diseases
  • Orphan and experimental drugs
  • Import from USA, Japan, UK, and others

Drug Shortage Management

Continuity of Care Despite Supply Gaps

In case of registered drug shortages, Pharmedex ensures access to the same or equivalent medication from another EU member state. We act fast — legally and in full compliance — to bridge the gap and protect patient safety.

How It Works

Submit your request

Complete our simple online form to initiate the process. You’ll provide basic information about the needed medicine and patient context.

Regulatory assessment and approvals

Our regulatory experts will review your request and coordinate with national authorities to ensure full compliance with applicable laws.

Sourcing from trusted suppliers

We source the requested medicine from certified EU partners or global manufacturers, ensuring authenticity and proper documentation.

Delivery to your institution

Once approved and sourced, the medicine is shipped securely and promptly to your hospital or clinic, with full traceability.

Need urgent access to an unregistered or unavailable medicine?

We’re here to help — fast, compliant, and secure.

Pharmedex TEam

Medicine Access Request Form

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